Frequently Asked Questions
How long will Blend formulations and skincare products retain their potency?
With chemical reactions induced by long storage and shelf time of pre-made creams, often expiring before customer use, most ready-made skincare formulations lose their potency before they even reach your skin or can effectively treat it. Blend’s facial moisturizer and regenerating serum - (made by you, for you with our formulas) - also has limited shelf and storage time. But, the beauty of our product is you customize portions, ingredients and time everything to meet your skincare needs and lifestyle. The brilliance of Blend is that ingredient and product degradation is constrained and limits fast expiry, since shelf and storage time is minimized, while freshness and potency potential is fully unlocked to deliver powerful results. The experts at Blend recommend using your custom-made cream within 2 months of mixing.
Why do the active ingredients of the Blend kit have different quantities?
Well, let’s put it this way, you definitely don’t want to go overboard with powerful active skincare cream ingredients, and insufficient amounts will not deliver desired results. With every Blend kit, the individual quantities of the active ingredients in your kit are carefully measured, hence varying in quantities for every buyer. Every container for each ingredient always contains a few extra drops to account for any residue remaining after pouring the liquid into the base cream jar to mix your one-of-a-kind cream.
What should I expect to find in the Blend skincare kit and what’s it for?
Blend kits come with a 2oz / 60 mL jar container with the base cream, plus 8 mini bottles that contain the active ingredients. Our containers are made of glass and sealed to ensure minimized exposure to air before usage, for maximal sterility and potency. The kit also contains a bamboo spoon that we recommend using when mixing ingredients.
Are there any synthetic ingredients in Blend mixes and skincare products?
No. All Blend ingredients are paraben-free and naturally sourced.
How do I mix the Blend ingredients?
You can review mixing instructions and a how-to tutorial video to guide you through the process on our Start Guide Page. Everyone receives complete mixing instructions with their personal Blend kit.
After mixing, how should I store my moisturizer or rejuvenating serum? Do they need to be refrigerated?
Blend skincare products do not have to be refrigerated, but we recommend storing your mixed cream in a cool, dry place for optimal freshness and efficacy.
Where do Blend ingredients come from, and do they undergo any animal testing?
All Blend ingredients come from a bio-graded facility in France, a leader in adhering to and even setting the highest standards in cosmetic and skincare product development and manufacturing. Regulations in France have always been a critical factor in the success of so many cosmetic brands and lines coming from the country, and Blend’s brilliantly sourced ingredients are no exception. None of the ingredients are ever tested on animals, and all of our products are 100% cruelty free.
What does the Collagen Face Cream base cream contain?
Our Collagen Face Cream base cream contains the following natural ingredients: Demineralized Water, Vegetal Glycerin, Ginseng Extract, Aloe Vera, Propylene Glycol, Ceteareth-12, Tea Tree Oil, Vitamin E, Dehydroacetic Acid, Benzyl Alcohol.
What does the Hyaluronic Acid Face Serum base serum contain?
Our Hyaluronic Acid Face Serum base serum contains the following natural ingredients: Demineralized Water, Vegetal Glycerin, Aloe Vera, Xanthan Gum, Hydrolyzed Caesalpinia Spinosa Gum, Sclerotium Gum, Potassium Sorbate, Dehydroacetic Acid, Benzyl Alcohol.
What shipping options do you offer?
Blend works with multiple shipping companies and providers. We can get your order delivered within one to three business days, or you can choose the right option based on time, price, and your needs.
What if I am unsatisfied with my Blend skincare product?
We accept all returns and provide full refunds with no questions asked.
Do you offer gift wrapping?
Not at this time, but may do so in the future.